Web-Based Guest Book System at the Banjarbaru City Department of Communication and Informatics

Abstract

The manual guest book system currently used at the Communication and Informatics Service of 
Banjarbaru City presents several challenges, including the risk of data loss, difficulties in 
archive retrieval, the absence of a service satisfaction questionnaire, and a lack of transparency 
regarding employee attendance information. This study aims to design and build a web-based 
guest book information system to optimize visitor data management, provide a satisfaction 
questionnaire facility, and display real-time employee attendance information. The system 
development methods include system modeling, database design (ERD), web application 
development, and system testing. The results of this study produce a digital system that 
simplifies the recapitulation and printing of visitor data, streamlines service time, and improves 
information transparency for the public visiting the Communication and Informatics Service of 
Banjarbaru City.